Specified Commercial Transactions Act

1. Platform Operator (Payment Agent)

This website is a platform that matches users with nailists (Partners) and facilitates payments.

Operating Company	AzabuSystem Inc.
Chief Operating Officer	Shinichiro Yoshioka
Address	Grand Palace Shirokane 003, 5-13-10 Shirokane, Minato-ku, Tokyo 108-0072, Japan
Phone	+81-70-8379-3355 *Phone inquiries are not accepted. Please contact us via email or our official LINE account.
Email	support@priveshirokane.com
Website	https://priveshirokane.com

The provider (seller) of treatment services on this platform is each individual Partner (nailist).

Seller

The Partner (nailist) listed on each reservation page

Address / Phone

Platform Exception Applied

The Partner's address and telephone number are deemed to be the same as those of the Platform Operator (AzabuSystem Inc.) listed above.

Upon request from the customer, we will disclose the individual Partner's name, address, and telephone number without delay.

Pricing	Based on prices (tax included) displayed on each Partner's reservation page and menu page.
Additional Fees	None Platform usage fees are included in the displayed price. Internet connection and data charges are borne by the customer.
Payment Method	Credit Card Payment (via Stripe, Inc. payment system) *Accepted: VISA, MasterCard, American Express, JCB, Diners Club, Discover
Payment Timing	Upon Treatment Completion Card authorization is performed at the time of reservation, and payment is processed at the confirmed amount after treatment completion. The billing date follows each credit card company's billing cycle.
Service Delivery	Services are provided at the date and time reserved by the customer.

Returns / Exchanges	Due to the nature of the service, no returns or exchanges are accepted after treatment completion.
Cancellation Policy	The following cancellation fees apply for customer-initiated cancellations. 48 to 24 hours before appointment 50% of treatment fee Within 24 hours / No-show 100% of treatment fee *Cancellation fees are automatically charged to the registered credit card.
Salon-Initiated Cancellation	If the service cannot be provided due to unavoidable circumstances such as a Partner's illness or equipment failure, a full refund will be issued. Refunds are processed through the credit card company.
Post-Treatment Refunds	As a general rule, refunds after treatment are not accepted. However, if there is a clear defect in the treatment and an agreement is reached between the Partner and the customer, a refund may be processed via Stripe.

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